Author Archives: Scott Flegal

Why I Hate Hourly Billing – My Column from the Nashua Telegraph – January 15, 2014

For years I have said that if someone had told me about hourly billing before I decided to go to law school, I might not have gone. Now, after over 28 years tracking my time by tenths of an hour for billing purposes, I can say it with certainty: had I known about hourly billing […]

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The Silna Brothers: Makers of the Greatest Sports Deal of All Time – My Column, Nashua Telegraph, November 20, 2013

            Last week one of my colleagues emailed me an amazing article from www.celebritynetworth.com, of all places. The article was written by a gentleman named Brian Warner, and was titled “The Greatest Sports Business Deal of All Time.” Since then the story has popped up on other sports outlets, and I have not stopped thinking […]

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My Column from the Nashua Telegraph – October 15, 2013

             Every once in a while I read a news story that jars me, that causes the jumbled thoughts ringing around in my head to organize. I had one of those moments this week when I read that students at Nashua’s Charlotte Avenue School would no longer be permitted to play tag during recess. In […]

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My Column from the Nashua Telegraph – August 21, 2013

Customer Loyalty Stands Test of Time When was the last time you experienced truly amazing customer service? We all know it when we see it. It makes a huge impression on us. But great customer service is rare. Despite all the stuff you read about how important it is, and how it helps create brand […]

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Our Free Press Needs Help – My Column from the Nashua Telegraph, June 19, 2013

From the Nashua Telegraph, June 19, 2013 Keeping the press alive important to keep government in check Two weeks ago, the news broke that the Chicago Sun-Times had fired its entire staff of photographers. In the future, the newspaper will rely on a combination of freelancers and staff reporters to take pictures for the paper […]

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Trust – My Column from the Nashua Telegraph, May 15, 2013

My Column from the Nashua Telegraph – May 15, 2013 The late business author and guru Stephen Covey used to talk and write about a concept he called the “speed of trust.” It was his way of describing the impact that mutual trust has on communications and relationships. When a relationship had the speed of […]

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My Column on the Marathon Bombing – Nashua Telegraph, April 17, 2013

This time, it was personal. On 9/11, when the towers at the World Trade Center crashed into the street, it felt surreal. It was grandiose and spectacular, albeit in the most macabre sense imaginable. It was the ultimate outlier. It was what author, philosopher and economist Nassim Nicholas Taleb called a “black swan.” A black […]

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My Column from the Nashua Telegraph on Hourly Billing and an Innovative New iPhone App from a UK Law Firm – March 27, 2013

UK legal firm has novel way to meet clients My office is at ground level on Main Street in Nashua. When I look out my window, I see all the usual sights: traffic, pedestrians and pigeons on the roof of the Main Street Methodist church. I also see lots of small businesses. Recently, I found […]

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My column on the Pope and knowing when to quit from the Nashua Telegraph, Feburary 20, 2013

Knowing when to quit can be good business tool My column from the Nashua Telegraph, February 20, 2013 I am not a Catholic. Nevertheless, I am fascinated by Pope Benedict’s decision to resign. To say the announcement came as a complete surprise is an understatement. After all, the last pope to resign voluntarily was Celestine […]

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Where Would We Be Without Deadlines

My column from the Nashua Telegraph on January 16, 2013 Deadlines can be a good way to get what you want in negotiations Did you ever stop and wonder what life would be like without deadlines? We don’t necessarily like them, but without them, I’m not sure any of us would ever get anything done. […]

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